Shipping Policy

Thank you for shopping with us! We are committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below:

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time depends on your location and the shipping method selected at checkout:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- International Shipping (if applicable): 7–21 business days, depending on destination and customs processing

Shipping Carriers

We primarily use trusted carriers such as USPS. You’ll receive a tracking number once your order has shipped.

International Shipping

We offer international shipping to select countries. Shipping times and rates vary by destination.
Customers are responsible for any customs duties, taxes, or fees imposed by their country.

Order Issues

If your package is lost, damaged, or delayed beyond the estimated delivery window, please get in touch with us at msemaromatherapy@gmail.com so we can help resolve the issue promptly.
Ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Contact Us

If you have any questions about your order or our shipping policy, please don’t hesitate to reach out at msemaromatherapy@gmail.com.